How and when will I receive my tickets?

The service is provided by Esatour Srl. You will receive your tickets in the form of E-tickets or Mobile sent to you via email 1 to 3 days prior to the event date. If you have also booked a hotel through us, your hotel voucher will be included in the same email along with your E-tickets.

Where will I be sitting?

During the booking process, your seat locations are shown on the seating chart. You will be seated in these indicated areas. If those specific seats are no longer available, you will receive an upgraded seat at no additional cost. You also have the option to upgrade your seats during the booking process.

How many tickets can I book?

The maximum number of tickets you can book cannot exceed the number of people included in the reservation. However, it is possible to book fewer tickets than the number of people who reserved the accommodation. For example: A family that books a hotel for 4 people can choose to purchase only 2 tickets.